Vardis BotanicsFrequently Asked Questions
Quick answers on order tracking, delivery times, coverage, and the return process.
how to choose the right dietary supplement
Check the ingredients list and the stated quantities per serving. Our products are based on simple, transparent formulas with standardized extracts and no hidden additives. You can consult the detailed label on each product page.
what materials are the capsules made of
The capsule shell is plant-based, made from hydroxypropyl methylcellulose. Inside, it contains only standardized extracts of Maca, Ginseng, and essential minerals. We do not use synthetic fillers or animal-derived gelatin.
how the bottles should be stored
Keep the dark glass bottle tightly closed in a cool, dry place, away from direct sunlight. Avoid areas with high humidity such as the bathroom. A shaded shelf or kitchen cupboard are ideal storage spots.
how payment for the order is made
We support cash on delivery paid directly to the courier at your door. Alternatively, you can complete your order via bank transfer to our company account. Card payments are not supported.
is delivery available to an apartment without an elevator
The partner courier delivers the parcel directly to your apartment door, regardless of whether there is an elevator. In cases of special access requirements, you can add a note at checkout. Orders placed before 12:00 on business days are prepared promptly.
what is the product return process
You have the right to return items within 30 days of the delivery date. The product must be unused, with the security seal intact, and in its original packaging. Return shipping costs are the customer's responsibility, unless the item was received defective.
Still have questions?
Our support team responds to every inquiry within one business day.
Contact Customer Support