Delivery & Payment
Vardis Botanics ensures the responsible shipping of dietary supplements and herbal wellness products for the modern man throughout Greece. Every order is processed promptly to guarantee safe and timely delivery to your address.
Delivery methods
Timeframes and costs
| Service | Delivery time | Cost |
|---|---|---|
| ACS Courier | 1-3 business days | 3.50 € |
| BOX NOW Automated Pickup Locker | 1-2 business days | 2.00 € |
Delivery times are measured in business days from dispatch. For more remote areas, add 1-2 days.
- Free shipping on orders over €45 to Greece. For lower value orders, the cost is €3.50.
- Delivery is completed within 2-5 business days from dispatch.
- Orders placed before 12:00 on a business day are dispatched the same day.
- We accept returns within 60 days of delivery, provided the product is unused and remains in its original packaging.
- Payment: bank transfer.
Order processing
Orders placed before 12:00 on a business day ship the same day. Orders placed later or on public holidays ship the next business day. You receive immediate confirmation with your order number.
Products are packed in reinforced boxes with shock-absorbing padding and thermal protection. Every bottle or package features a tamper-evident seal, ensuring the contents remain intact and protected from external factors during transit.
Tracking your parcel
Once the parcel leaves our facilities, an email and an SMS text message are automatically sent with the unique tracking code for immediate shipment tracking.
Lost or delayed parcel
If there is no tracking update for 5 business days, write to us at [email protected]. Please include your order number. We investigate the matter with the courier company. We will reship the order or issue a refund, depending on your choice, within 10 business days of the request.
Damaged on arrival
If you receive a package with visible damage to the packaging, please refuse delivery or request an immediate damage report from the courier. Within 48 hours of delivery, send photos of the outer box and items to [email protected] citing the order number, so that an immediate replacement can be arranged at no extra charge.
Payment methods
We support Bank transfer. We never ask for passwords or card numbers via telephone or email.
Delivery outside Greece
We ship products to selected countries. Shipping costs and delivery times are displayed at checkout before completion. Any customs duties are the responsibility of the recipient.
Questions about this policy
Write to [email protected] or call +30 823 970 745 during Mon-Sat 09:15 - 17:15. We reply within one business day.
- Merchant
- Βάρδης Βοτανικά Συμπληρώματα Ι.Κ.Ε.
- Registered address
- Αγίου Κωνσταντίνου 40, 151 24 Μαρούσι, Ελλάδα
- [email protected]
- Phone
- +30 823 970 745
- Working hours
- Mon-Sat 09:15 - 17:15
- Registration
- ΑΦΜ: 508516751
Vardis Botanics